Mar 04
Those US specials keep on getting better
See this email that I received from a USA Boston area dealer - seems like a good deal for a 2009 Camry.
Mar 04
See this email that I received from a USA Boston area dealer - seems like a good deal for a 2009 Camry.
March 4th, 2008 at 10:36 pm
Atta boy Elmer
Its no wonder Canadians have to pay more for cars
That poor salesman in the U.S. tries to help you out
You publish the list complete with his name and email and a .ca Canadian email address
If you bought a Toyota already from this salesperson why ruin it for the rest of us
Its no wonder Canadians pay more for cars - they often are thoughtless and inconsiderate of real service levels. Canadians deserve what they get.
March 4th, 2008 at 11:56 pm
Forgive me if I’m wrong but I don’t believe anyone is being thoughtless or inconsiderate here except maybe Z Saper.The add was simply an example of what is offered to U.S customers,as it states lease and financing rates.I recieve these all the time from various dealers I have enquired to.It doesn’t mean,as a Canadian, they will sell me a car.
March 4th, 2008 at 11:58 pm
Hyundai USA is giving $3000 rebates on all 2008 Sonatas. Example: top the line 4 banger with leather…$22500 - 3000=$19500
March 5th, 2008 at 12:07 am
I do not know of many Americans who have an email ending in .ca (the .ca stands for Canada)
To publish a price list is fine - usually they can be gotten off the internet anyways. Why leave on the email of the salesperson who was nice enough to place you on his email list or even respond to you directly.
Toyota in the U.S. has made it clear what its policy and enforcement procedures are. The prompt answer to any questions to a Toyota US dealer of any sales to any Canadians is ” I am sorry. I cannot jeprodize the dealership” . Sounds like Toyota takes a fairly tough approach on
Toyota people who differ and are not considered “Team players”.
If the salesperson is nice enough to go out of way and provide information to an obvious Canadian email address why simply not take off his personal information ( specific name and email address0. It would seem to be only common sense and consideration.
March 5th, 2008 at 8:34 am
Monday Hyundai brought out a discount of $5,150 for the cash purchase of an ‘08 Sonata GL Auto. _That_ is a great deal, about a 20% reduction of the MSRP. Congrats, Hyundai.
March 5th, 2008 at 9:12 am
CWB web site gets from 500-1,000 visits a day. Of those around 35% are new visitors - the intent of the post was to clearly show to new visitors the very low prices offered in the USA. The Toyota Dealer in question has been sending out promotional emails since October 2007. I have never spoken with him and I am sure he would not sell a NEW car to Canadians but maybe some of our readers would be very interested in a used 2008 Camry, used Sedona or other products and I am sure this dealer would be quite willing to sell to one of our members.
Canadians get what they deserve! - and that’s why CWB is there to get what we deserve.
March 5th, 2008 at 11:50 am
Maybe this is a good place to refer again to the U.S. litigation and the lawyers’ webpage;
see February 15 discussion topic:
“On February 24, 2006, Toyota Motor Sales U.S.A. agreed to pay $35 million to settle
plaintiffs’ claims. Toyota also agreed to refrain from engaging in anticompetitive conduct
with other auto makers and trade associations and to cooperate in the lawsuit’s discovery
process.”
Why is it OK for U.S. dealers to refuse sales of new cars to Canadians when Toyota seems
to agree it is not OK for Canadian dealers to refuse sales to Americans? U.S. Toyota
dealers should be invited to ask for a clear definition of the term “Anticompetitive
conduct” in the light of this settlement, and to seek assurances that Toyota is not
discussing and thereby putting on court records, the conduct of these same U.S. dealers
within that lawsuit’s discovery process.
My guess is that few U.S. dealers are aware of any litigation.
March 5th, 2008 at 5:53 pm
I wouldn’t pat Hyundai Canada on the back just yet. The $5,150 is a cash purchase
incentive on a select “trim” of the Sonata, rather than a true MSRP reduction. Smoke
and mirrors….their FAQs on buying south of the border are hilarious too.
March 5th, 2008 at 10:04 pm
The Montreal Gazette has the Sonata discount at $4150…where’s this $5150 advertised? I visited the Hyundai dealer yesterday…he also mentioned $4150 not $5150.
Congrats to Hyundai indeed.
March 6th, 2008 at 12:48 pm
Z Saper can’t read. The dealer in the US does not have a .ca address. The dealers email address is
jsales@wow-toyota.com. The email was simply sent to a canadian address with no offer to sell anything. It’s a computerized list. Don’t make such a big deal out of it. Besides it’s time that all of us push the issue. How would you like it if you went to Best Buy in the USA while on Holiday’s and decided to buy a DVD player and the salesman said he couldn’t sell it to you because you are Canadian! What kind of nonsense is that anyway. It’s time to go after the US trade commission to stop the B.S. that is going on with the dealers.
It’s time for us Canadians to stop taking the garbage that our Government has allowed to happen. It’s time for us to stand up and put a stop to “different model” for Canada. We all no it’s a game and we have in the past allowed our elected officials to pull the wool over our eyes. Enough is enough.
March 6th, 2008 at 3:28 pm
Hello Csurfer — Federal Trade Commission has a website for filing complaints. Mine was
registered back in November — a drop in the bucket perhaps, but you never know. FTC site
also describes activities of their Bureau of Competition.
That’s a great point you make on Best Buy. U.S. Chambers of Commerce located near border
need to be brought into this discussion, especially those interested in promoting the many
large shopping centers catering to Canadian shoppers.
Beyond Best Buy, we are headed towards a day when Victoria’s Secret outlets in the U.S.
will be refusing Canadian bank credit cards.
March 7th, 2008 at 8:34 am
To Serge Bergeron: There is nothing wrong with disclosing all of the information in this e-mail you received. It is obviously just an information mailing to all of this salesman’s contacts.
To Z. Saper: We don’t need these kind of comments on the CWB site. The wording and tone of your March 4 posting is uncalled for. You owe Serge an appology as there is nothing confidential in the e-mail he posted and no request by the sender that it be kept confidential.
Keep up the good work Serge!
March 7th, 2008 at 4:25 pm
Is that so ?
The dvd player is made in China not in the U.S.A or Canada
Only depends what boat and port it was loaded to
Tone of voice - why get the poor salesman in the U.S. in trouble unnecessarily
You can bet he gets a reprimand - and the “Team player” routine from Toyota US management
Perhaps almost as bad is that it closes a source of somewhat confidential information ( unless this is also published openly in a newspaper or on the internet)
Its always wise ( whatever the tone) , not to close doors open for research
It makes it harder for other potential buyers to obtain information from other salesman, ( either by phone or on email lists)for potential buyers to research and do deals
Its bad enough with transport Canada’s rules et al already. Why throw a stumbling block in the path of others , for no good reason - other than self promotion ?
If the whole incident was not so downright foolish, I would not of used such a tone to get a point across . A 12 year old kid would know to use a generic yahoo ( com) or hotmail ( com) address at the least.
The interesting point about this whole exercise is that the majority of the comments deal with my personal comments on research , confidentiality of sources and privacy points rather than on pointing that that publishing this information was rather foolish , sloppy practice and downright inconsiderate of others and the punishment they will endure as well as being counter productive to the whole exercise of Canadian buyers trying to obtain cars across the border in order to save costs. Its a question of foolishly biting the hand that feeds you. How by publishing the contact info of the dealer did you bring any changes at Transport Canada and its agents ? Its no wonder most salesman in the U.S. scramble to get off the phone the minute they hear the word “Canada “.
Anyways I persevered and got my made in Canada , bought from the U.S. and repatriated car back to Canada and all the downright foolish regulatory as well as sales hurdles and barriers.
March 7th, 2008 at 8:20 pm
Dear Saper, Glad to hear you bought in the US and you were successful importing your car into Canada. We have carefully reviewed your comments on publicizing the name of the dealer involved. As in all cases we only note names and places when we obtain generic advertising materials. The Toyota Salesman is just advertising in a very Generic way.
Please be advised, U.S. dealers that we work with, if requested, have our complete confidentiality.
So we do our homework and we are proud of it.
March 8th, 2008 at 2:52 pm
Saper - you seem to think that each sales associate carefully looks through their mailing list, notes the likes and dislikes of each individual and sends an appropriate email to that individual. While it is remotely possible that this is the case, I have to say that most probably this is not so.
The second you send an email to any of these people, you are automatically put on their list. They probably don’t even need to hit a send button, each month or whenever the server has a designated “special offers” message made up and sent to all the people on the list.
I get sent these special offers every two/three weeks from dealerships that I have called previously when I was trying to buy my car and have refused to sell to me already.
While your defense of the privacy of the dealership is honourable, I believe it is a bit misplaced.
March 8th, 2008 at 5:08 pm
Right on bobbyjoe. I also am on many of their lists.
Salesman are durable and used to handling difficult situations.
The problem is that 99% of salesman give the other 1% a bad name.
Note: This remark may tend to take me off some of their lists.
C’est la vie.